Privacy Policy

Last updated: 2026-02-04

PARTNERSPLACE VENTURES PRIVATE LIMITED ("we", "us", "our") operates the website thinksyncspace.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform for discovering, booking, and managing co-working spaces.

1. What information we collect

• Account information: name, email, phone, password, company name, role.
• Identity & KYC: government ID numbers and documents for verification (Aadhaar/PAN where applicable) when required for onboarding or payouts.
• Booking & payment data: booking details, invoices, payment transaction IDs, billing address. We integrate with payment providers (e.g. Razorpay) to process payments.
• Usage data: pages visited, search queries, booking history, analytics and performance metrics.
• Device & access data: IP address, device identifiers, location (when you permit location services), and access logs (for QR or IoT entry systems).

2. How we use your information

We use information to:

• operate and improve the Service (search, booking engine, access control);
• process payments, issue invoices, and manage refunds and payouts;
• perform identity verification / KYC for space owners or partners;
• send transactional messages (booking confirmations, receipts, alerts) and marketing communications where you’ve consented;
• detect and prevent fraud, abuse, and security incidents; and
• comply with legal obligations (tax/GST reporting) and to respond to lawful requests.

3. Legal bases for processing (if applicable)

Where required, we process personal data based on: contract performance, your consent, legitimate interests (service operations, fraud prevention), and legal obligations.

4. Sharing & third parties

We may share data with:

• Payment processors (for payment and refunds);
• Space owners and operators (to fulfill bookings and access control);
• Service providers (email, SMS, analytics, CRM, hosting, KYC vendors);
• Authorities where required by law.

5. Cookies & tracking

We use cookies and similar technologies for authentication, preferences, analytics and advertising. See our Cookie Policy for details.

6. Data retention

We retain information as long as necessary to provide services, comply with obligations (tax/GST), resolve disputes, and enforce agreements. Specific retention may vary by data type.

7. Data security

We implement administrative, technical, and physical safeguards to protect your data, including encryption and role-based access. No system is 100% secure—notify us promptly if you suspect a breach.

8. Your rights

Subject to local law, you may access, correct or delete your data, object to processing, request portability, or withdraw consent. To exercise rights contact: privacy@thinksyncspace.com.

9. International transfers

We may transfer and store data across jurisdictions (for hosting, analytics, or vendors). We take appropriate safeguards for such transfers.

10. Children

The Service is not directed to children under 16. We do not knowingly collect their personal information.

11. Changes

We may update this policy. We’ll post changes here and update the effective date.